Privacy Policy (Moray Apparel)

Website: moray-apparel.com

Last Updated: [Date – e.g., October 26, 2023]

1. Introduction

This Privacy Policy explains how Moray Apparel (“we,” “us,” “our”) collects, uses, and protects your personal information when you use our website (moray-apparel.com). We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

  • Information you provide: Name, email address, shipping address, billing address, payment information (processed securely by our payment processor – we do not store full card details), phone number, and any other information you voluntarily provide.
  • Automatically collected information: IP address, browser type, operating system, referring website, pages visited, and time spent on the site. This is collected using cookies and similar technologies (see “Cookies” section below).   
     
  • Order Information: Products purchased, order date, order value.

3. How We Use Your Information

  • To process your orders: Fulfilling your order, processing payments, and providing customer support.
  • To communicate with you: Sending order confirmations, shipping updates, and responding to inquiries.
  • To improve our website: Analyzing website usage to enhance functionality and user experience.
  • Marketing (with your consent): Sending you promotional emails about new products, offers, and events. You can opt-out at any time.
  • Legal compliance: Meeting our legal obligations (e.g., tax reporting).

4. Sharing Your Information

  • Service Providers: We share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, shipping, and email marketing. These providers are contractually obligated to protect your information  
     
  • Legal Requirements: We may disclose your information if required by law or legal process.   
     
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.   
     

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.   

 

6. Your Rights

Under UK GDPR, you have the following rights:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Rectification: You have the right to request correction of inaccurate information.   
     
  • Erasure: You have the right to request deletion of your personal information (under certain circumstances).
  • Restriction: You have the right to request restriction of processing of your personal information (under certain circumstances).
  • Data Portability: You have the right to receive your data in a portable format.   
     
  • Objection: You have the right to object to the processing of your personal information (under certain circumstances).
  • Withdraw concent: You have the right to withdraw concent to marketing at anytime.   
     

To exercise these rights, please contact us at [Your Customer Service Email Address].

7. Cookies

We use cookies and similar technologies to collect information about your browsing activity. You can manage your cookie preferences through your browser settings.   

 

8. Children’s Privacy

Our website is not intended for children under the age of [Age – e.g., 16]. We do not knowingly collect personal information from children.   

 

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.   

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [Your Customer Service Email Address]